Accurate & up to date communication
Communication within this network is key and we utilise the latest technology available, to track and monitor cargo and in turn, keep the client informed.
At the client’s request, we issue detailed Status Reports – on a daily or weekly basis, whatever the client requires. From dispatch through to delivery, the client receiving ongoing updates regarding the movement of their cargo.
A carefully developed international network
Using the international network we have developed, we are advised to possible problems in advance (i.e. port congestion) and we work together, to overcome them, to minimise the impact on a client’s cargo.
Fully accredited infrastructure
CML’s IT infrastructure is ISO 9001 accredited and as an extension of that, we regularly review internal systems and procedures, to see if we can possibly improve our services and by association, that of our subsidiary offices and partners.
CML is a member of BIFA (British International Freight Association) and FIATA (International Federation of Freight Forwarders Associations) , with operational staff all holding CILT (Chartered Institute of Logistics and Transport ) memberships.
To obtain a copy of our latest Standard Trading Conditions, please click here.
Cargo management services
Our cargo management services can be broken down into 3 distinct sections, please click the links below for more info: